Cancellation/Refund Policy

The cancellation fee policy will take effect once you submit your reservation. If your purchase cannot be confirmed for any reason, we will fully refund your purchase without any additional charges. We recommend each customer read and review the cancellation policy.

What CAN be Refunded:
• Some tours may require a minimum number of travelers to operate. The affected traveler will be fully refunded or may choose a similar tour product as a substitute. Should this occur, it would be under very rare circumstances because we try our best to accommodate travelers.
Please note that the product substitute chosen by the traveler may be more expensive than the original product and therefore may be subject to an additional cost.
• Any additional refunds based on extenuating circumstances will depend on the individual tour operator.

What CANNOT be Refunded:
• All hotel and tour schedules are arranged ahead of time. Any person failing to appear on the day of departure will not be refunded.
• No refund will be given for any portions of the tour unused by the traveler after tour departure regardless of circumstances.

Refund Policy
7 Days Prior to Tour Date – Non-refundable
8-14 Days Prior to Departure Date – 50% of payment is refunded
15-29 Days Prior to Departure Date – 75% of payment is refunded
30 or More Days Prior to Departure Date – 90% of payment is refunded