About this experience
Travel comfortably with CJM Tours to any Frigate Bay hotel or Basseterre location. Guests 1–4 are US$17 per person, and each additional guest is US$5. Our Meet & Greet service provides courteous transportation from the airport or ferry terminal to your hotel. Other areas and premium vehicles are quoted on request.
What's included
- Meet & Greet service
- Airport or ferry terminal pickup
- Guests 1–4: US$17 per person
- Each additional guest: US$5
- Service to Frigate Bay hotels and Basseterre locations
- Other areas quoted on request
- Standard or premium vehicle options
Tour details
- Duration
- 20 – 60 minutes depending on route
- Group size
- Any group size, private vehicles
- Format
- Private transfer, standard or premium vehicle
- Fitness level
- Easy — no walking required
- Minimum age
- All ages; child seats on request
- Maximum age
- No upper limit
What to bring
- Flight or ferry details (airline, flight number, arrival time)
- Hotel or villa name and contact number
- Photo ID for the ferry terminal if travelling between islands
Know before you go
- Your driver meets you in arrivals with a CJM Tours name board.
- We monitor flight delays — no extra charge for late arrivals.
- Luggage allowance is one case and one carry-on per guest; extra bags on request.
- Guests 1–4 are US$17 per person; every additional guest is US$5.
- This rate covers any Frigate Bay hotel or Basseterre location; other areas and premium vehicles are quoted on confirmation.
Departure & meeting details
Here is your pickup window, meeting point and return time so you know exactly where to be.
On your flight or ferry schedule departure
- Departs
- On your flight or ferry schedule
- Hotel pickup
- Timed to your arrival — we track the flight
- Check-in
- Meet in arrivals hall / ferry terminal exit
- Meeting point
- RLB International Airport arrivals or Basseterre ferry terminal
- Finish
- On arrival at your hotel
Your driver waits just outside customs with a CJM Tours name board. For departures we collect you from your hotel 2.5 hours before an international flight or 45 minutes before a ferry.
Book the On your flight or ferry schedule departureYour day, hour by hour
Total duration 20 – 60 minutes.
On your flight or ferry schedule departure
On landing
Meet & greet
Your driver is waiting with a name board as you exit customs or the ferry gate.
+10 minutes
Luggage & vehicle
We load your bags into an air-conditioned standard or premium vehicle.
20 – 60 minutes
Transfer to your hotel
A relaxed drive with a short island orientation from your driver — Frigate Bay, Basseterre, Christophe Harbour or your villa.
On arrival
Drop-off & tour planning
We help with bags at reception and can pencil in your tours for the rest of the stay.
- Send your flight or ferry details when booking so we can track delays
- Child seats and extra luggage space available on request
- Return airport transfers can be booked at the same time
Booking confirmation & cancellation policy
How confirmation works
- You receive an on-screen booking reference the moment your request is submitted.
- Our team confirms availability and your chosen departure by email or WhatsApp within 24 hours.
- Your booking is only final once you receive the written confirmation with your pickup time.
Cancellations & refunds
- Free cancellation up to 24 hours before departure — full refund.
- Cancellations inside 24 hours are non-refundable, but we will try to move you to another date.
- No-shows at the pickup point or dock are charged in full.
- If CJM Tours cancels for weather or sea conditions, you choose a full refund or a free reschedule.
Refund timeline
| Deadline | You receive |
|---|---|
| More than 24 hours before departureCancel by phone or email and we refund the full amount paid. | 100% refund |
| Less than 24 hours before departureWe will try to move you to another date, subject to availability. | No refund |
| No-show at pickup or dockThe seat is held and crew are on standby, so the full fare is charged. | No refund |
| Cancelled by CJM ToursWeather, sea state or mechanical cancellations are always your choice of refund or new date. | 100% refund or free reschedule |
Approved refunds are issued to the original payment method within 5 to 10 business days.
Non-refundable components
- Third-party charges already paid on your behalf (park or port fees, ferry tickets, entry fees).
- Card or payment-processing fees charged by the payment provider.
Frequently asked questions
Search common questions about pickup timing, dress code, cancellations and accessibility for Airport & Hotel Transfers.
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